I brought our Jeep to Dobbs in Maryland Heights, Missouri for an AC repair.I knew it needed a new compressor, so i expected it to be a high dollar repair, in that respect Dobbs didnt disappoint.
The bill was over $1000, but "Fixed Forever", right? Not so much. Six months later, the AC fails again. No worries the AC is "Fixed Forever" so i confidently return to the Maryland Heights Dobbs, knowing in a few hours I'll be driving in cool comfort with a repair bill that says "No Charge".
The phone rings, and the Dobbs guy says, " we found your problem, and the repair will only cost $500". What?!!! What happened to my Fixed Forever guarantee? Turns out this part, which is needed for the AC to operate, doesnt fall under that wording.
I said I was guaranteed the AC was fixed forever, the AC isnt working. My definition of forever is longer than 6 months.
Dobbs wouldnt budge, if we paid for this repair, then the AC would run and this new part needed to run the AC would be Fixed Forever.Better description for Dobbs repair work is "Screwed Forever", that they will honor.
Bigguy1954 wrote the review because of warranty issue at Dobbs Tire And Auto Centers. Reviewer claimed that he or she wants Dobbs Tire And Auto Centers to read this review and look into the issue (if any).
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