I had this same experience at the Dobbs in O'Fallon. I went in for safety and emission. Emissions passed, but safety failed for "Steering Mechanisms." They also told me my bushings were torn. The work needing to be done to pass the safety test totaled $1170.19. I...Read more
Just purchased a pre-owned car, and the previous owner had meticulous records of maintenance and repairs. This car was a pampered, babied vehicle we were lucky to find. We took the car to O'Fallon MO Dobbs for safety and emissions inspections. Dobbs passed the car for...Read more
- Location convenience
I didn't like
- Being lied toattempted rip off
WENT TO GET TIRES ROTATED, WENT TO LOOK AT ALL 4 TIRES I SAW THAT 1 TIRE WAS A 225/75/16 THE OTHER 3 WERE 235/75/16. WENT BACK TO DOBBS.THEY SAID WILL TRY TO MAKE A DEAL. I SAID YOU OWE ME A NEW TIRE 235/75/16. JUST COME BACK SAT. WILL MAKE A DEAL. I SAID IM NOT THE...Read more
Dobbs Tire And Auto Centers - Review about Unprofessional Tire Replacement
Damaged my wheel when they replaced my tire and refuse to take fault for it, claiming "they don't even have tools that would cause that kind of damage". There are chips in the center of my wheel and the manager thinks that it must've been caused by rocks!
I had taken my car in for oil change and had one of there coupons for $24.99. when we picked up the car we were told the cost was $60 for a oil change was it liquid gold? When we questioned the cost we got well it is a new car. So what!! so now when have to have the...Read more
Took my car in for me brakes to be changed and asked them if they had time to do an oil change and alignment on my vehicle but I wanted to do the last two only if they had time. They said yes and that it would be completed by 4. They call me at 3:30 and say they...Read more
I took my truck to Dobbs in Cahokia IL.to get brakes put on they call me back they wanted to do other stuff I said no thanks just put it back together and I'm coming to get it get it back they righting bolts so tight can't get them off to get my brakes done
Had back brakes put on my Trailblazer at Fenton Dobbs. Had to call after 5:30 to find out what was going on. The woman on the phone put me on hold for 5 minutes the giggled and said my car was just finished. I looked at the brakes and the rotors looked like they...Read more
Took my car to Dobbs to get wheel alignment. Price quoted was 75.00 for front and back with coupon. After I dropped off car I got a phone call saying I needed a cam bolt to do a satisfactory job for an additional 100. to cover parts and labor. I am pleased on the cars...Read more
Brake Repair Review
Took truck to high ridge mo dobbs ...called on phone for quote for brake repair per MIKE on my ford f350 4x4 truck. Wanted a price on all 4 pads and rotors replaced his quote was $730.00 plus tax...so...so...took truck there they called and said nothing wrong with front brakes but the back would need pads, rotors, and calipers new quote was $930.00 plus tax...remember nothing wrong with front.. Picked up truck did it myself with friend that knows what he is doing. Back passenger side just needed pads they were worn but evenly driver side was the problem needed pads, rotor, and calipers my cost on parts plus I picked up a pint of brake fluid was $145.66 and about 2hrs labor. You know they get the parts for less than I do. So that means first they lied about the passenger side and they thought they were going to make about $842.00 dollars off of me for labor that would be about $421.00 per hr
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