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I have been a long time customer of the Dobbs Tire and Service location on Dorsett in Maryland Heights, Missouri. While I always knew they shafted the women and people they didn't know or first time customers I never believed they would do what they recently did to me....
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#621319
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I personally had replaced both my front struts on my vehicle. It requires a front end alignment after this is performed, and I could visually see it needed one. I had marked all the mounting locations with a marker to put everything back in its original position. ...
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I didn't like
  • Being lied to
#614403
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Went into Dobbs yesterday to have my brakes checked. They called and told me I needs brakes and rotors in the rear now I was there in Oct.and at that time I had 55057 miles and they checked the brakes at that time and said the brakes was OK. Going in yesterday which...
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1.5
#601224
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Brake Repair Review

my car to the Dobbs center in Fairview heights I'll. For noise coming from my brake just needed brake on.the tech manager call me about a list of thing. No will come back later and have it done just put it on the receipt show up to a four hundred and sixty dollar bill for breaks.
#570160
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Engine Light Review

check engine light equals $700 in repairs of solenoids?????? yeah right RIP OFF AND both my girls went there and guess what BOTH$700 hmmm
1.0
Details
Customer service
Price Affordability
Staff
#564204
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I had this same experience at the Dobbs in O'Fallon. I went in for safety and emission. Emissions passed, but safety failed for "Steering Mechanisms." They also told me my bushings were torn. The work needing to be done to pass the safety test totaled $1170.19. I...
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Anonymous
Anonymous

Dishonest pricing. They charged $24 for "shop fees" for a rear axle brake job. And the coupon for an oil change was ignored. I won't be back.

1.7
#555133
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Just purchased a pre-owned car, and the previous owner had meticulous records of maintenance and repairs. This car was a pampered, babied vehicle we were lucky to find. We took the car to O'Fallon MO Dobbs for safety and emissions inspections. Dobbs passed the car for...
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Anonymous
Anonymous

Me too. Safety and emissions test failed because a DENTon my muffler. 389.00 for that dent. I said "nope". Took it to midas, no problems. Guess they didn't notice that "dent"...

Anonymous
Np

I had the exact same experience!!!!!! At the ofallon location! $1200 worth of safety stuff to be done. I took it to autotire and they quoted me $390

1.0
I liked
  • Location convenience
I didn't like
  • Being lied toattempted rip off
#548337
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WENT TO GET TIRES ROTATED, WENT TO LOOK AT ALL 4 TIRES I SAW THAT 1 TIRE WAS A 225/75/16 THE OTHER 3 WERE 235/75/16. WENT BACK TO DOBBS.THEY SAID WILL TRY TO MAKE A DEAL. I SAID YOU OWE ME A NEW TIRE 235/75/16. JUST COME BACK SAT. WILL MAKE A DEAL. I SAID IM NOT THE...
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2.0
#533611
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Dobbs Tire And Auto Centers - Review about Unprofessional Tire Replacement

Damaged my wheel when they replaced my tire and refuse to take fault for it, claiming "they don't even have tools that would cause that kind of damage". There are chips in the center of my wheel and the manager thinks that it must've been caused by rocks!
#516885
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I had taken my car in for oil change and had one of there coupons for $24.99. when we picked up the car we were told the cost was $60 for a oil change was it liquid gold? When we questioned the cost we got well it is a new car. So what!! so now when have to have the...
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Anonymous
Anonymous

^ why I change my own oil because I'm not a ***